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EPISODE 31: Streamlining the Move — Call Centers, Community, and Legends Retreat

Picture of G. Jason Bergenske G. Jason Bergenske Oct 22, 2025 3:08:24 PM

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EPISODE 31: Streamlining the Move — Call Centers, Community, and Legends Retreat

:studio_microphone: A New Era for Movers

In this episode of Shift Happens: Beyond the Boxes, host Jason Bergenske — founder and owner of MoveitPro — sits down with Michael, Manager at Lion’s Den, and Jeannie, Director of Business Development, for an insightful conversation about how innovation, teamwork, and community are redefining the moving industry.

If you’re a moving company owner looking to scale smarter, simplify operations, and connect with like-minded professionals, this episode is your roadmap to success.

Transforming the Moving Industry with MoveitPro and Lion’s Den

The moving industry is evolving faster than ever — and those who embrace technology and collaboration are leading the way.

MoveitPro, the software built for movers, by movers, has become the foundation for operational excellence. It allows moving companies to manage dispatch, scheduling, lead tracking, and customer relationships — all within one intuitive platform.

Meanwhile, Lion’s Den elevates the customer experience through expertly trained call center professionals who bring empathy, emotional intelligence, and genuine care to every conversation. They understand that moving is more than logistics — it’s a deeply personal life event.

Each interaction is an opportunity to build trust, reassure customers, and deliver peace of mind. This human-centered approach leads to consistent 5-star reviews, lasting customer loyalty, and powerful word-of-mouth growth.

Together, MoveitPro and Lion’s Den are proving that technology and heart can work hand-in-hand to transform the moving experience.

🚛💡 What You’ll Learn in This Episode:

1. Turning Conversations into Conversions: The Power of Call CentersJason and the Lion’s Den team reveal how call centers can become profit centers. Learn how strategic scripting, fast lead follow-ups, and relationship-driven communication can turn missed calls into booked jobs — all while creating remarkable customer experiences.
 
“A good call center doesn’t just answer phones — it drives your revenue.” — Jason Bergenske, MoveitPro
 
2. The Power of Community and CollaborationGrowth happens faster when entrepreneurs support each other.
Jason, Michael, and Jeannie share how peer networking and shared experiences empower moving professionals to uncover new systems, strategies, and partnerships.
The combined communities of Lion’s Den and MoveitPro create an ecosystem where movers learn, grow, and scale — side by side.
It’s a reminder that in business, you move further when you move together.
 
3. Exclusive Insights into Legends Retreat 2026
Get an insider’s look at Legends Retreat 2026 — the industry’s premier event for movers, innovators, and entrepreneurs.Attendees can expect:
  • Immersive leadership workshops
  • Networking opportunities with top performers
  • Strategy sessions on mindset, growth, and innovation
It’s not just another industry event — it’s a transformative experience designed to turn ambitious movers into industry legends.
 
4. Simplifying Operations with MoveitProMoveitPro is changing how moving companies operate. Its all-in-one platform helps owners:
  • Automate routine tasks
  • Eliminate inefficiencies
  • Improve visibility and decision-making
From booking and dispatching to payroll and analytics, MoveitPro helps movers focus on scaling their businesses, not managing chaos.
Jason shares real-world examples of how companies using MoveitPro have gained clarity, efficiency, and a measurable boost in customer satisfaction.
 
5. Why “Shift Happens: Beyond the Boxes” MattersShift Happens: Beyond the Boxes isn’t just a podcast — it’s a movement for forward-thinking movers. Each episode shares real stories, honest conversations, and practical strategies from those redefining what’s possible in the moving industry.
Through authentic dialogue, Jason Bergenske and his guests offer insights that empower entrepreneurs to lead with vision, technology, and heart.
Because when the right people embrace the right tools and the right mindset — Shift truly Happens. 
 
Watch Now and Transform the Way You Move:point_right: Watch Now: Streamlining the Move: Call Centers, Community, and Legends RetreatIn this must-listen episode, you’ll discover how to:
 :white_tick: Boost your revenue with expert call center systems :white_tick: Build a high-impact, collaborative business community :white_tick: Gain insider access to Legends Retreat 2026 :white_tick: Simplify and scale operations using MoveitPro
 

Whether you’re just starting out or already leading the pack, this episode will inspire you to think bigger, move smarter, and lead stronger.

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🎧 About the Podcast: Shift Happens: Beyond the Boxes

Hosted by entrepreneur Jason Bergenske, Shift Happens pulls back the curtain on the moving and home service industry—featuring real stories, hard lessons, and the strategies that drive long-term success.

🔔 Subscribe on YouTube, Apple Podcasts, or Spotify to catch new episodes.

Shift Happens: Beyond The Boxes Podcast
Hosted by MoveitPro Founder & CEO Jason Bergenske. With 3 Generations of moving company ownership, Jason decided to "Moveit" from his Families Moving Business, J&J Metro Moving and Storage to building a successful and essential piece of customer relationship management software with MoveitPro. Soaring to the Inc. 5000 List of fastest growing privately owned businesses in the United States, MoveitPro is the only moving software created by movers for movers. Now he's brought his knowledge of the Moving Industry to this amazing Podcast that covers Business Growth, Industry Challenges and guiding other moving companies to success with creative storytelling.